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FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR RETURN/ EXCHANGE POLICY?ALL SALES ARE FINAL! If you are unsatisfied with your purchase for any reason, please contact us via email at firstname.lastname@example.org. A member of our team will work with you to correct any issue with your purchase. ** Federal Law states that you cannot return human hair products that have been used. We adhere to strict policies that have been mandated by federal law, health regulation, and hygiene concerns.
WHAT IS YOUR TURNAROUND TIME FOR PROCESSING & SHIPPING?Please allow up to 3 business days for our team to process your order. Once your order has been processed, you will receive an email with shipping/ tracking information.
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